Start here at the Ocean State Libraries eZone to access e-books and e-audio from our library apps: Palace and Libby.
All the books and/or audiobooks you borrow, no matter if designated Libby or Palace, can be accessed in the Palace app, along with thousands of openly licensed books in the Palace Bookshelf which are yours to keep and read for as long as you’d like.
The Palace app syncs with your Libby account to display your current holds and borrowed titles. In the Libby app, you will only see the Libby books you’ve borrowed. But in Palace, you will see both the Libby and Palace books that you’ve borrowed.
Having Trouble? Visit us at the library with your device and passwords. You may also fill out this online help request. We will need the following information:
- What app are you using - Libby or Palace?
- Your library card number.
- Title that is causing issues.
- Web site or mobile device?
- Any error message showing on your device and/or describe the issue you are having.
- If applicable, the mobile device make / model / operating system version.
- If applicable, the computer type and operating system version.
- If applicable, the web browser name and version.